Refund and Returns Policy

Refund Policy of Shriji Poshak

At Shriji Poshak, customer satisfaction is our top priority. If you are not fully satisfied with your purchase, we offer a 3-day return policy to help you resolve any issues. Please carefully read the following details about how to claim a return or refund.

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Important Points to Claim Return or Refund

• Unboxing Video: To ensure a smooth return process, we require that you record a proper unboxing video. The video must clearly show the shipping label for verification purposes.

• Size Mismatch: Returns will only be accepted if the size you ordered does not match the product size you received.

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Eligibility for Return

To be eligible for a return, the item must meet the following conditions:

1. The item must be in the same condition as when you received it.

2. The item must be unworn or unused, with all original tags still attached.

3. The product must be in its original packaging.

4. You must provide a receipt or proof of purchase.

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How to Start a Return

To initiate a return, please follow these steps:

1. Contact Us: Reach out to us via email at contact.shrijiposhak@gmail.com within 3 days of receiving your item.

2. Return Address: Once your return request is accepted, we will provide you with a return shipping label and instructions on how to send the item back. The return address is:

   Shriji Poshak
   147, Saket Colony,
   Near Panchwati, Aligarh Road,
   Hathras, UP, 204101

3. No Unauthorized Returns: Please note that we will not accept returns sent to us without first requesting a return authorization.

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Damages and Issues

We strongly recommend inspecting your order as soon as it arrives. If you notice any damage, defect, or if you received the wrong item, please contact us immediately at contact.shrijiposhak@gmail.com. We will evaluate the issue and take the necessary steps to resolve it.

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Exceptions / Non-Returnable Items

Some items are non-returnable and cannot be refunded. These include:

• Wooden items (due to their delicate nature)

• Hazardous materials, flammable liquids, or gases

• Sale items (unless defective or damaged)

• Gift cards

If you are unsure whether your item is returnable, please don’t hesitate to contact us before making a purchase.

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Exchanges

If you want to exchange an item, the quickest way is to return the product you currently have, and once your return is accepted, you can place a new order for the item you wish to exchange it for.

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Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If your return is approved, we will process your refund to your original payment method within 10 business days.

Please note that your bank or credit card company may take additional time to process and post the refund. If more than 15 business days have passed since the refund was approved and you still haven’t received it, please contact us at contact.shrijiposhak@gmail.com.

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Contact Us

If you have any questions about returns, refunds, or exchanges, please feel free to contact us:

Email: contact.shrijiposhak@gmail.com
Phone: +91-7906939216
Address: 147, Saket colony, Aligarh Road, Hathras, UP 204101

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This Refund Policy was last updated on 02-April-2025.